The new integration connects Optym’s LoadAi with CloneOps.ai’s AI voice agents, automating carrier phone outreach, capturing responses, and accelerating dispatch decisions at scale.
Fort Lauderdale, FL & Gainesville, FL – September 22, 2025. Optym and CloneOps.ai announced a new integration that closes a manual gap in carrier dispatch by pairing Optym’s optimization with AI-driven voice outreach. Optym’s LoadAi identifies multi-leg shipment opportunities (“tours”), and CloneOps.ai’s voice agents contact carriers in real time to gauge interest. Acceptances are returned to Optym to initiate booking; declines are logged with reasons to refine future recommendations.
How it works
Tour identification: LoadAi generates optimized multi-leg tours (e.g., CHI → BNA → ATL → CHI).
Instant outreach: CloneOps.ai voice agents call carriers with tailored offers and capture acceptance or feedback.
Closed loop: Accept/decline + reason codes flow back to Optym to streamline booking and improve future tour quality.
At scale: Real-time APIs, call monitoring, and structured feedback support personalized, scalable dispatch operations.
Who benefits
Asset-based carriers and fleets looking to increase efficiency, automate outreach, and improve profitability without forced dispatch.
“This partnership brings the best of optimization and automation together. LoadAi identifies the most efficient multi-leg tours for carriers, and CloneOps.ai instantly engages them with tailored offers through AI-powered voice agents. By streamlining communication and accelerating booking decisions, we’re giving fleets a smarter, scalable way to keep trucks moving and improve profitability.” - Danny Zeenberg, Truckload Product Director, Optym
“Carriers and fleets have been asking for a way to scale phone outreach without losing the personal touch. This integration makes that possible. By combining Optym’s optimization with our AI agents, fleets can automatically call carriers, present real opportunities, and close the loop with structured feedback. It’s the next step in turning dispatch into a real-time, data-driven operation.” - Brian Work, President, CloneOps.ai
Availability
The integration is now available for Optym customers. To learn more and request a demo, visit: optym.com/truckload/loadai
About Optym
Backed by decades of experience, research, and development, Optym is focused on making trucking operations more efficient. By combining deep industry experience with cutting-edge optimization & AI, our solutions determine best decisions for complex business problems faced by trucking companies. Optym has optimization & AI products for LTL as well truckload companies to manage their linehaul and local pickup and delivery operations. Optym’s products are saving its customers millions of dollars annually.
About CloneOps.ai
CloneOps.ai is a conversational AI platform built to run business communications across phone, email, and text. CloneOps.ai agents manage inbound and outbound conversations, qualify leads, automate operational workflows, and integrate directly with the systems teams already use. With real-time insights and full customization, CloneOps.ai helps businesses scale efficiently. Learn more at cloneops.ai
Media Contact:
Optym: Jacob Eischen, Sr. Marketing Manager jacob.eischen@optym.com
CloneOps.ai : Laura Paz, Marketing lpaz@cloneops.ai
