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Use Cases

Our Agents

What they do

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Business Impact

Carrier Sales

Reaches out to carriers, handles check-ins, and logs responses

Speeds up coverage, reduces rep workload

Load Booking

Confirms rates, books loads, sends confirmations

Closes loads faster, improves efficiency

Dispatch Operations (Track n trace)

Calls for appointment confirmations, collects ETAs, logs updates

Keeps freight moving, reduces manual follow-up

Delivery & Accounting

Verifies delivery status, triggers invoicing workflows

Speeds up billing cycle, improves accuracy

Freight Audit & Billing

Reviews docs, validates charges, flags issues for review

Reduces billing errors, lowers dispute rate

Inbound Call Handling

Answers driver/customer calls, provides updates or captures info

Reduces hold times, improves experience

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How we integrate into our clients workflows

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CloneOps.ai Assist

Carrier Sales

  • Automated carrier outreach & qualification

  • CRM entries for rate negotiation tracking

  • Carrier onboarding workflows

Load Booking

  • Trigger e-docs for rate confirmations

  • Data sync into TMS automatically

  • Automated dispatch info push to carrier

Dispatching Operations

  • Auto track-and-trace updates via ELD/API

  • Schedule and log check calls

  • Event-based alerts to operations team

Delivery & Accounting

  • Automated POD requests post-delivery

  • Digital document matching

  • Trigger invoicing workflow upon doc verification

F.Audit & Cust. Billing

  • Audit load margin & accessorials

  • Push invoice to accounting system

  • Close out tasks in TMS

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Empower Your Business with
AI-Powered Virtual Agents

AI-driven virtual agents streamline logistics by handling thousands of calls simultaneously, while real-time intervention and advanced analytics ensure smooth operations and data-driven decision-making.

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