Use Cases
Our Agents
What they do
Business Impact
Carrier Sales
Reaches out to carriers, handles check-ins, and logs responses
Speeds up coverage, reduces rep workload
Load Booking
Confirms rates, books loads, sends confirmations
Closes loads faster, improves efficiency
Dispatch Operations (Track n trace)
Calls for appointment confirmations, collects ETAs, logs updates
Keeps freight moving, reduces manual follow-up
Delivery & Accounting
Verifies delivery status, triggers invoicing workflows
Speeds up billing cycle, improves accuracy
Freight Audit & Billing
Reviews docs, validates charges, flags issues for review
Reduces billing errors, lowers dispute rate
Inbound Call Handling
Answers driver/customer calls, provides updates or captures info
Reduces hold times, improves experience
How we integrate into our clients workflows
CloneOps.ai Assist
Carrier Sales
Automated carrier outreach & qualification
CRM entries for rate negotiation tracking
Carrier onboarding workflows
Load Booking
Trigger e-docs for rate confirmations
Data sync into TMS automatically
Automated dispatch info push to carrier
Dispatching Operations
Auto track-and-trace updates via ELD/API
Schedule and log check calls
Event-based alerts to operations team
Delivery & Accounting
Automated POD requests post-delivery
Digital document matching
Trigger invoicing workflow upon doc verification
F.Audit & Cust. Billing
Audit load margin & accessorials
Push invoice to accounting system
Close out tasks in TMS
Empower Your Business with
AI-Powered Virtual Agents
AI-driven virtual agents streamline logistics by handling thousands of calls simultaneously, while real-time intervention and advanced analytics ensure smooth operations and data-driven decision-making.
