Chicago, IL & Fort Lauderdale, FL – June 10, 2025 — Freight Management Software (FMS) and CloneOps.ai have joined forces to embed AI-powered dispatch automation directly into LoadPlus. This integration gives freight teams real-time control and communication without ever leaving their TMS.

By combining CloneOps.ai’s virtual agents with the LoadPlus platform, brokers, carriers, and 3PLs can now automate dispatch and driver coordination around the clock. Manual follow-ups are significantly reduced, and teams gain instant visibility into key workflows.

“We’re embedding intelligence where it matters most: inside the workflow,” said Brian Work, President of CloneOps.ai. “With this solution, LoadPlus users don’t just get automation. They get speed, clarity, and control that truly transform dispatch management.”

Built-In Automation, Seamless Execution

Now fully integrated with LoadPlus, CloneOps.ai allows users to schedule or trigger real-time interactions with drivers and dispatchers, right from their existing workflow. Whether confirming an ETA or escalating an issue, all communication is tracked and stored within the load record.

Key Features:

● Scheduled or Ad-Hoc Dispatching: Initiate CloneOps.ai agent tasks directly from LoadPlus, either instantly or on a timed basis.

● Live Driver Updates: Capture real-time location data, confirm movement, and receive accurate ETAs.

● Automatic Insight Syncing: Notes, summaries, and alerts are recorded within the load for full team visibility.

● Hands-Free Workflows: CloneOps.ai handles dispatch tasks in the background, freeing up time and reducing missed updates.

A Smarter, Leaner Freight Operation

This partnership helps teams eliminate inefficiency and elevate performance — without adding payroll or technical overhead.

Key benefits include:

● AI-handled inbound calls for shippers, drivers, and customers
● Automated dispatch with virtual agents assigning loads and confirming carriers
● Real-time load updates for brokers, carriers, and shippers
● Back-office automation supporting AP, document matching, and more

“Our mission is to simplify freight operations,” said Henry Sheldon, President and CEO at FMS. “This partnership improves one of the most time-consuming parts of the job—dispatch—making it faster, smarter, and more reliable for every LoadPlus user.”

Accelerating the Future of Freight Automation

This release marks the first step in a larger automation roadmap. By focusing on dispatch—a major bottleneck in freight operations—LoadPlus now helps users improve communication, reduce missed pickups, and keep freight moving efficiently.

Future updates will expand automation into other areas of the load lifecycle, including issue resolution, exception handling, and proactive communication between drivers and dispatchers.

About CloneOps.ai

CloneOps.ai is an AI-driven communications platform that uses virtual agents to manage voice, text, and email interactions. Designed for high-velocity operations, CloneOps.ai offers real-time visibility, smooth integration with internal systems, and executive dashboards that give teams full control over performance. From handling inbound calls to managing back-office workflows, CloneOps.ai ensures every interaction is efficient and accurate.

About Freight Management Software (FMS)

FMS provides a full suite of transportation management tools, including LoadPlus, LTL Plus, Tracking Plus, and EDI Plus. These solutions help freight brokers, carriers, and 3PLs streamline operations, boost productivity, and deliver better service.

Media Contact:

CloneOps.ai

Laura Paz: lpaz@cloneops.ai

FMS

Katerina Vlachos: katerina@fmstms.com